| Error Code |
Description |
Recovery |
|
|
|
| 001 |
Machine Check Exception
A serious problem has been detected on the CU board |
Seek attention of service person if restarting the printer does not correct the problem |
| 002 |
DSI Exception
When the program has attempted to look up an invalid address |
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears |
| 003 |
ISI Exception
When the program has attempted to look up an invalid address |
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears |
| 004 |
Alignment Exception
When the program has attempted to look up an invalid address |
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears |
| 005 |
Program Exception
The program has attempted to look up an invalid address |
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears |
| 006 |
Floating-point Unavailable Exception
The program has attempted to look up an invalid address |
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears |
| 007 |
Instruction Address Breakpoint Exception
The program has attempted to look up an invalid address |
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears |
| 030 |
CU Slot1 DIMM RAM Check Error
An error has been detected in operation checks on the RAM in slot 1 (or resident RAM on models that have a resident RAM). |
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears |
| 030 |
CU Slot1 DIMM RAM Check Error
An error has been detected in operation checks on the RAM in slot 1 (or resident RAM on models that have a resident RAM). |
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears |
| 031 |
CU Slot3 DIMM RAM Check Error
An error has been detected in operation checks on the RAM in slot 1 (or resident RAM on models that have a resident RAM). |
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears |
| 032 |
CU Slot3 DIMM RAM Check Error
An error has been detected in operation checks on the RAM in slot 1 (or resident RAM on models that have a resident RAM). |
Note the 24-digit addresses (usually 3), then restart the printer. Check reproducibility if possible. Repeat the same operation after restarting the printer and check if the same service call message appears |
| 034 |
RAM Configuration Error
RAMs have been mounted in the wrong order |
Check the specification and install the RAMs in correct order |
| 035 |
Slot1 RAM Spec Error
When the RAM mounted in slot 1 does not meet the specification |
Check the specification and install RAMs supported by the product |
| 036 |
Slot2 RAM Spec Error
When the RAM mounted in slot 2 does not meet the specification |
Check the specification and install RAMs supported by the product |
| 035 |
Slot3 RAM Spec Error
When the RAM mounted in slot 3 does not meet the specification |
Check the specification and install RAMs supported by the product |
| 040 |
CU EEPROM Error
An error has been detected in operation checks on the EEPROM mounted on the CU board. |
The device needs to be replaced if restarting the printer does not correct the problem |
| 041 |
CU Flash Error
When an error has been detected in operation checks on the flash memory mounted on the CU board. |
The device needs to be replaced if restarting the printer does not correct the problem |
| 050 |
Operator Panel Error
When an error has been detected in the LC+D11D driver for the op panel. |
The device needs to be replaced if restarting the printer does not correct the problem |
| 051 |
CU Fan Error
The CU cooling fan had stopped or is malfunctioning |
The device needs to be replaced if restarting the printer does not correct the problem |
| 070 |
PS Can't Happen Failure
When an error has been detected in the PostScript core |
If an address is displayed on LCD, note it down. Restart the printer |
| 090 |
Finisher stapler error
Seek attention of service person if restarting the printer does not correct the problem |
|
| 091 |
Finisher tray elevator motor error
Seek attention of service person if restarting the printer does not correct the problem |
|
| 092 |
Finisher bin 2 exit belt motor error
Seek attention of service person if restarting the printer does not correct the problem |
|
| 093 |
Finisher jogging motor error
Seek attention of service person if restarting the printer does not correct the problem |
|
| 094 |
Finisher main feed motor error
Seek attention of service person if restarting the printer does not correct the problem |
|
| 102 |
Engine RAM Error
When an error has been detected while reading/writing the RAM at power-up |
Seek attention of service person if restarting the printer does not correct the problem |
| 103 |
Engine SRAM Error
When an error has been detected while reading/writing the static RAM at power-up |
Seek attention of service person if restarting the printer does not correct the problem |
| 104 |
Engine EEPROM Error
When an error has been detected while reading/writing the EEPROM at power-up |
Seek attention of service person if restarting the printer does not correct the problem |
| 105 |
Engine EEPROM Missing Error
When the EEPROM is not detected at power-up |
Seek attention of service person if restarting the printer does not correct the problem |
| 106 |
Engine Control Error
When an error has been detected in the engine control logic |
Seek attention of service person if restarting the printer does not correct the problem |
| 111 |
Illegal Duplex Unit
When a duplex unit for a different model has been detected |
|
| 112 |
Illegal Tray2 Unit
When Tray 2 for a different model has been detected |
|
| 113 |
Illegal Tray3 Unit
When Tray 3 for a different model has been detected |
|
| 114 |
Illegal Tray4 Unit
When Tray 4 for a different model has been detected |
|
| 115 |
Illegal Tray5 Unit
When Tray 5 for a different model has been detected |
|
| 116 |
Illegal Finisher Unit
When a finisher unit for a different model has been detected |
|
| 120 |
PU Board Fan Motor Error
When an error has been detected in the PU board cooling fan |
Seek attention of service person if restarting the printer does not correct the problem |
| 121 |
Power Supply LSI Error
When a communication error with high-voltage LSI chip has been detected |
Seek attention of service person if restarting the printer does not correct the problem |
| 122 |
Power Supply Fan Motor Error
When low-voltage PSU thermal error or a malfunction of fuser ventilation fan (PX713 only)/PSU cooling fan has been detected |
Seek attention of service person if restarting the printer does not correct the problem |
| 123 |
Humidity Sensor
When the sensor has detected abnormal ambient humidity, or when the humidity sensor has not been connected |
Seek attention of service person if restarting the printer does not correct the problem |
| 124 |
Temperature Sensor
When the sensor has detected abnormal ambient temperature |
Seek attention of service person if restarting the printer does not correct the problem |
| 125 |
Multi-purpose Tray Home Error
When an error has been detected in front feeder homing |
Seek attention of service person if restarting the printer does not correct the problem |
| 126 |
Sensor Dewed Error
When a condensation error has been detected |
Wait for a while, then restart the printer. |
| 127 |
Fuser Unit Fan Error
When an error has been detected in the fuser cooling fan |
Seek attention of service person if restarting the printer does not correct the problem |
| 130 |
LED Head Over Temperature
When an overheated LED head has been detected |
Seek attention of service person if restarting the printer does not correct the problem |
| 131 |
LED Head Missing, Color:Yellow
When yellow LED head connection cannot be detected |
Seek attention of service person if restarting the printer does not correct the problem |
| 132 |
LED Head Missing, Color:Magenta
When magenta LED head connection cannot be detected |
Seek attention of service person if restarting the printer does not correct the problem |
| 133 |
LED Head Missing, Color:Cyan
When cyan LED head connection cannot be detected |
Seek attention of service person if restarting the printer does not correct the problem |
| 134 |
LED Head Missing, Color:Black
When black LED head connection cannot be detected |
Seek attention of service person if restarting the printer does not correct the problem |
| 140 |
Drum Up/Down, Color:Yellow
When the yellow drum has been detected in an abnormal position |
Seek attention of service person if restarting the printer does not correct the problem |
| 141 |
Drum Up/Down, Color:Magenta
When the magenta drum has been detected in an abnormal position |
Seek attention of service person if restarting the printer does not correct the problem |
| 142 |
Drum Up/Down, Color:Cyan
When the cyan drum has been detected in an abnormal position |
Seek attention of service person if restarting the printer does not correct the problem |
| 150 |
Drum Fuse cut NG, Color:Yellow
When yellow drum fuse-cut error has been detected at power-up |
Seek attention of service person if restarting the printer does not correct the problem |
| 151 |
Drum Fuse cut NG, Color:Magenta
When magenta drum fuse-cut error has been detected at power-up |
Seek attention of service person if restarting the printer does not correct the problem |
| 152 |
Drum Fuse cut NG, Color:Cyan
When cyan drum fuse-cut error has been detected at power-up |
Seek attention of service person if restarting the printer does not correct the problem |
| 153 |
Drum Fuse cut NG, Color:Black
When black drum fuse-cut error has been detected at power-up |
Seek attention of service person if restarting the printer does not correct the problem |
| 154 |
Belt unit Fuse cut NG
When belt unit fuse-cut error has been detected at power-up |
Seek attention of service person if restarting the printer does not correct the problem |
| 155 |
Fuser unit Fuse cut NG
When fuser unit fuse-cut error has been detected at power-up |
Seek attention of service person if restarting the printer does not correct the problem |
| 160 |
Toner Sensor Error, Color:Yellow
When yellow toner sensor error has occurred (in factory mode only) |
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem |
| 161 |
Toner Sensor Error, Color:Magenta
When magenta toner sensor error has occurred (in factory mode only) |
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem |
| 162 |
Toner Sensor Error, Color:Cyan
When cyan toner sensor error has occurred (in factory mode only) |
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem |
| 163 |
Toner Sensor Error, Color:Black
When black toner sensor error has occurred (in factory mode only) |
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem |
| 171 |
Upper Thermistor, State:Open
When an open circuit has been detected in the heat roller thermistor (low temperature) |
|
| 540 |
Toner Sensor Error, Color:Yellow
When Yellow toner sensor error has occurred |
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem. See our How to Guide |
| 541 |
Toner Sensor Error, Color:Magenta
When Magenta toner sensor error has occurred |
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem. See our How to Guide |
| 542 |
Toner Sensor Error, Color:Cyan
When Cyan toner sensor error has occurred |
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem. See our How to Guide |
| 543 |
Toner Sensor Error, Color:Black
When Black toner sensor error has occurred |
Check toner lock lever is in position - Seek attention of service person if restarting the printer does not correct the problem. See our How to Guide |
